Business Correspondence, Social Media, and California Business Liability Insurance!
Every business should benefit from having guidelines in place outlining the manner in which staff and management behave in the workplace, and represent the company. This can help avert situations such as discrimination and the possibility of allegations of libel or slander. California business liability insurance may assist with financial costs should your organization be sued. However, the implementation of communication guidelines can help to avert this.
Communication with clients may take the form of phone calls, email, texts, and written correspondence. The chance for a lawsuit in such communication may occur if an email for instance with personal client information were mistakenly sent outside the organization. Every email, once it leaves your hands, has the potential to be forwarded on – and on. Should you use social media or newsletters, then blog posts and newsletter content should be carefully checked to ensure that they contain nothing that could be considered libelous.
As a business owner or manager, you are unlikely to have the time to oversee this individually, which is why it’s important to have guidelines in place. Most employees are likely to have enough common sense to know what may and may not be considered damaging. However, it’s wise to heed on the side of caution. The key is to ensure staff members are aware that professionalism and care is essential for any form of workplace communication.
Should you wish to assess the amount of California business liability insurance that you have in place, read your insurance contract to understand existing coverage. For advice on taking out extra liability cover, be sure to speak on of our insurance agents!